ADCAnet platform Applications & Services
MULTI-CHANNEL eCRM
• B2B2C
• Internet/Intranet/Extranet with Voice-Data-Video-Audio
Integration
Web Call Icon “call me now”
• Email - Voice Mail - VoIP Telephony
• Video Conferencing over IP - IP based PBX –
Video Soft-phone
• WiFi Access-Point and Gateway-Server installed
in each
ADCAnet partnershop
• Web Call Center technology with Web Call Server
providing ACD and
IVR mayor functions.
• IP based Unified Messaging In-store Business
TV/Point-of-sale Plasma Displays
Video-based Product Presentations and Sales Training
Corporate Marketing & Publicity
Special Product Sourcing & OEM Manufacturing
Smart Card Electronic Purse schemes (CRM support)
(e.g. eEurope Smart Cards Initiative)
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